Refund and Returns Policy
30 DAY RETURN POLICY
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same (new) condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
RETURN PROCESS
To start a return, you can contact us at info@cdkeydepot.com If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. The inspection could take around 5-7 business days. After that, you’ll receive a new product without (no return fee) any cost. Items sent back to us without first requesting a return will not be accepted.
How can customers return your products?
- By Mail
mail address: info@cdkeydepot.com
EXCHANGES
We only exchange products that are wrong product. If you need to exchange an item please contact us at info@cdkeydepot.com
RESTOCKING FEE
We do not charge a restocking fee on returns.
RETURN SHIPPING FEE
We do not charge a return shipping fee on returns.
REFUNDS & ORDER CANCELLATION:
If the product is still being processed, you’re eligible for order cancellation and a full refund. If your order was already fulfilled and you received a , tracking number and you want to cancel, you MUST wait until the package arrives to start the return process.
If you have any questions, please send us a message to our e-mail info@cdkeydepot.com
CDKey Depot
Address : 71-75 Shelton Street, London WC2H 9JQ, UK
Email: info@cdkeydepot.com
Phone : +44 7831 913723s